Kids Physio's Best Practices for Returning to the Clinic

Overview

Kids Physio is a group of seven private, pediatric physiotherapy clinics in British Columbia and Ontario. Established by Laura Patrick in 2006, Kids Physio Group (KPG) was the first physiotherapy clinic established just for kids in BC, and now, almost 15 years and 20,000 client visits later they continue to do exactly what Laura initially dreamed of: provide fun, world-class physiotherapy to children of all ages and abilities. 

Like most businesses, KPG was blindsided by the COVID-19 crisis in March, and made the challenging decision to close all of their clinics down on Sunday, March 15th. After shutting down all operations for several days, they re-opened with telehealth on March 19th and were fortunately able to re-hire staff over the following weeks. 

Though it would be months before returning to treatment inside their clinics, Kids Physio Group's leadership team began to research and prepare for re-opening as soon as systems for telehealth were completed. They read physiotherapy, massage, and even cosmetology best practices as they were released across Canada, and began to create their own set of policies and procedures that would ensure they- and their incredible team- would feel comfortable returning to in-person work when the government deemed it appropriate to do so.

In this course, you will have access to the same training that all employees at Kids Physio Group have access to. These are measures that we have chosen to take at our British Columbia and Ontario (pending any additional recommendations from the province or college) clinics, and should be reviewed and compared against your own regulating bodies before being put into practice. 

Returning to the clinic during the COVID-19 crisis can be scary. Science, best practices, and recommendations are changing every day, and that can make it overwhelming to keep up and make fact-based decisions. We hope that this course can give you a little bit of reassurance, and support you in creating your own policies and best practices for returning to practice in your clinic.